Terms of Service

Effective November 8, 2026

These terms are an agreement between you and Novus Index, LLC, a Delaware limited liability company and the owner and provider of Kecksa ("we", "us"). They govern your use of Kecksa and its website, software and services (the "Service"). By creating an account, placing an order or using the Service, you agree to them on behalf of your organization. If you don't agree, don't use the Service. An Enterprise order form may add to or change these terms.

1. The Service

Kecksa is business security software, sold online by subscription, that helps businesses detect, slow and document automated copying of their websites and apps. It's for business use only. We may improve and change the Service over time without reducing its core function during your paid term.

2. Accounts

You must give accurate information, keep your credentials secure, and be authorized to bind your organization. We may decline or close any account at our discretion, including accounts that we reasonably believe are opened by competitors or to evaluate, copy or work around the Service.

3. Your responsibilities

• You may connect only sites and apps you own or are authorized to protect, and you have a lawful basis to share their traffic with us.
• Your own privacy notice tells your users that you use security and anti-abuse providers.
• You won't use the Service to break the law, discriminate unlawfully, or monitor individuals beyond security and abuse prevention.

4. Acceptable use

You won't, and won't help anyone else:

• reverse engineer, decompile, probe or test the Service to learn how it works or to defeat it;
• use the Service, its outputs or its documentation to build, train or benchmark a competing product or model;
• access the Service by automated means other than the interfaces we provide;
• resell or share the Service outside your organization without our written consent; or
• overload, attack or bypass the security of the Service.

Breaking this section ends your license immediately, and any further access is unauthorized.

5. Fees, renewal and refunds

Fees, billing, renewal, cancellation and refunds are described in our Billing, refunds and cancellation policy, which is part of these terms. Plans are prepaid and renew automatically until cancelled. Payments are non-refundable except where the law requires otherwise. You pay applicable taxes.

6. Your data

You own your content and data. You give us a limited license to process it to provide, secure and improve the Service, as described in our Privacy Policy. We may use aggregated or de-identified information to protect all our customers, without identifying you or your users.

7. Confidentiality

Each side will protect the other's non-public information with reasonable care and use it only for this relationship. The Service's non-public features, reports and documentation are our confidential information.

8. Intellectual property

We own the Service and all related intellectual property. These terms give you a limited, non-exclusive, non-transferable right to use the Service during your paid term. Feedback you give us may be used freely. Kecksa and the Kecksa logo are trademarks of Novus Index, LLC.

9. Disclaimers

Except as these terms expressly say, the Service is provided "as is" and "as available." We disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. No security product stops every threat. We don't promise that the Service will detect every copy, identify every actor, or that any third party will act on our records.

10. Limitation of liability

Neither side is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Each side's total liability is capped at the fees you paid in the 12 months before the claim. These limits don't apply to your payment obligations or a breach of Section 4.

11. Indemnity

You'll defend us against third-party claims arising from your sites, your data, your breach of these terms, or any action you take using our records. We'll defend you against third-party claims that the Service, as we provide it, infringes their US intellectual property rights.

12. Suspension and termination

We may suspend the Service immediately if your use threatens its security or breaks the law or Section 4. Either side may terminate for a material breach not fixed within 30 days of notice. After termination, you can export your records for 30 days, after which we delete them unless the law requires otherwise.

13. Export and sanctions

You'll comply with US export control and sanctions laws. The Service isn't available to anyone in a country, or on a list, subject to US sanctions.

14. Disputes

Before filing a claim, the side raising it sends written notice and both sides try in good faith to resolve it for 30 days. These terms are governed by the laws of the State of Delaware, and disputes go exclusively to the state or federal courts in Delaware. Each side waives a jury trial and may bring claims only individually, not in a class or representative action. Claims must be brought within one year after they arise. Either side may seek urgent court relief to protect its confidential information or intellectual property.

15. Changes

We may update these terms. We'll give 30 days' notice of material changes by email or in your account, and changes won't apply to a prepaid term already underway unless you agree.

16. General

These terms, your order and the policies they link to are the entire agreement. If any part is unenforceable, the rest still applies. You may not assign these terms without our consent. Notices to us go to hello@kecksa.com.