Privacy Policy
Effective November 8, 2026
This policy explains what information Novus Index, LLC, the owner and provider of Kecksa ("we"), collects, why, and the choices you have. Kecksa sells to businesses. It covers visitors to kecksa.com, our customers and their team members, and the website traffic our customers ask us to protect.
Information we collect
- Account and contact details: name, work email, company, and the details you give us when you contact us or sign up.
- Billing details: plan, invoices and billing address. Card payments are handled by our payment processor. We don't receive or store full card numbers.
- Usage of our service: how you use your Kecksa account, such as sign-ins and settings changes, kept for security and support.
- Protected traffic: when a customer connects their site, we process technical information about requests to that site, such as request times, pages requested, response codes, network and device information, and account identifiers the customer chooses to share. We process it only to provide security and to prevent fraud and abuse for that customer.
- Website visits: basic technical logs needed to deliver and secure kecksa.com. We don't use advertising cookies or sell ad space.
How we use it
- To provide, secure and support the service our customers pay for.
- To detect, prevent and document fraud, abuse, scraping and unauthorized copying, including protecting all our customers from repeat abusers.
- To bill, communicate about your account, and meet legal obligations.
- To improve the service, using aggregated or de-identified information where possible.
What we don't do
- We don't sell or rent personal information.
- We don't use protected traffic for advertising or to build marketing profiles.
When we share information
- With service providers that help us run Kecksa, such as hosting, payments and email, under contracts that limit their use of it.
- With a customer, about traffic to that customer's own site.
- When a customer directs us, for example to support a takedown or legal claim about misuse of their site.
- When the law requires it, or to protect the rights, safety and security of Kecksa, our customers or others.
- As part of a merger, acquisition or sale of assets, subject to this policy.
Our customers' role
For traffic to a customer's site, that customer decides what is collected and why, and we process it on their behalf. If you're a visitor to a site that uses Kecksa, please contact that site about your information, and we'll help them respond.
Retention
We keep information only as long as needed for the purposes above. Security records are usually kept for up to 24 months, or longer when a legal claim or hold requires it. When a customer leaves, their data is deleted after 30 days unless the law requires us to keep it.
Security
We use administrative, technical and physical safeguards appropriate to the information we handle, including encryption in transit and strict access controls. No system is perfectly secure. If a breach affects your information, we'll notify you as the law requires.
Your choices and rights
Depending on where you live, you may have the right to access, correct, delete or get a copy of your personal information, or to object to certain processing. Email hello@kecksa.com with the subject "Privacy request". We'll verify your request and respond within the time the law allows. We won't discriminate against you for using these rights.
International users
Kecksa is based in the United States, and information is processed in the United States.
Children
Kecksa is a business service and isn't directed to children under 16. We don't knowingly collect their information.
Changes
We'll post any changes here with a new effective date, and email customers about material changes.
Contact
Questions about privacy: hello@kecksa.com.