Billing, refunds and cancellation

Effective November 8, 2026

What you're buying

Kecksa is business security software delivered online by subscription. It helps businesses detect, slow and document automated copying of their websites and apps. Nothing is shipped. Your account is activated once your payment clears and you verify your domain, usually the same business day.

Prices and currency

All prices are in US dollars (USD) and exclude applicable taxes, which are shown at checkout. Current plans: Starter $520 a month, Growth $1,980 a month, and Enterprise from $7,980 a month, billed annually. Usage beyond your plan's included requests is $20 per additional 1 million requests, billed after the period it occurs in.

Billing

• Plans are prepaid, monthly or annually, and renew automatically for the same term until you cancel.
• We'll email you at least 30 days before any price change takes effect at renewal. Your price never changes mid-term.
• Charges appear on your card statement under the name KECKSA.

Shadow week

Every plan starts with a shadow week, which is part of your first paid month. It isn't a free trial.

Annual credit

If you switch to an annual plan within 30 days of your first payment, your first month's fee is credited toward the annual plan. The credit applies once per customer and has no cash value.

Refunds

Payments are non-refundable, including for partial periods, except where the law requires otherwise. If you believe you were charged in error, email hello@kecksa.com within 30 days and we'll make it right.

Cancellation

You can cancel anytime from your account or by emailing hello@kecksa.com. Cancellation stops the next renewal. Your service continues to the end of the period you've paid for, and you can export your records for 30 days after it ends.

Failed payments

If a payment fails, we'll let you know and retry. Active protection may be paused after 10 days' notice. Your records stay intact.

Questions

Email hello@kecksa.com. We reply within one business day.